Dave's Wood Goods
Shipping & Returns Policy
PRODUCT INFORMATION
Due to the many different wall types and thicknesses, mounting hardware is not included.
SHIPPING INFORMATION
All orders will be shipped via FedEx Ground/Home except for smaller packages which will be sent Parcel Post via the United States Postal Service. Most, in stock, orders will be shipped within 1 business day. Customers will receive a tracking number(s) from FedEx or a USPS Delivery confirmation number from me so that you can check the status of your shipment. All shipments are insured and most shipments arrive in 3-5 business days. Out of stock items usually ship in 1-2 weeks.
SHIPPING CHARGES
Shipping charges are included in the price of the item. HOWEVER, all orders outside the continental United States are subject to additional shipping charges.
RETURNS
The customer is responsible for return shipping costs and there will be a restocking fee on returned items that are not defective. The restocking fee is based on the item size.
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The 5”, 12”, 16” and 20” small shelves will incur a restocking fee of $10.
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Shelves, Coat Hangers and Quilt Hangers of 24”, 36” and 48” will incur a restocking fee of $15, $17 and $20 respectively.
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All other Quilt Hanger sizes, custom orders and Gumball Machines are not returnable and therefore there will be no refund.
If for any reason feel you need to exchange or return an item, call me (David Edens) at 507-358-7527.
I will probably instruct you to package your item and ship postage paid to:
Dave’s Wood Goods
409 23rd Ave SW
Rochester, MN 55902
TAXES
Minnesota residents will be charged 6.5% state sales tax when they checkout via Pay Pal.
PRICING
An attempt will be made to post a notice of pending price increases; however, prices are subject to change without notice. Pictorial and typographical errors are subject to correction at time of order.
Dave’s Wood Goods reserves the right to refuse any order.